Shipping policy
Shipping Policy
Last updated: June 15, 2026
Order Processing
At Gatsbya, we strive to process and ship out orders as quickly as possible. Please allow 1-2 business days for your order to be processed. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.
Domestic Shipping — United States
We offer various shipping options within the United States to ensure you receive your order in a timely manner. The following shipping options are available:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard/Free | 3-7 business days | Free |
| Expedited | 2-4 business days | Calculated at checkout |
| Express | 1-2 business days | Calculated at checkout |
International Shipping
For international orders, please note that delivery times may vary depending on your location. Estimated delivery times for international orders are typically between 7-21 business days. Additionally, customs and duties are the responsibility of the customer, and you may be required to pay these fees upon delivery.
Order Tracking
To track the status of your order, please refer to the tracking email sent to you upon dispatch. This email will contain a tracking number and instructions on how to track your shipment.
Lost or Damaged Shipments
In the unlikely event that your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged item(s), if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@gatsbya.shop. We are here to help and will respond to your inquiry as soon as possible.