Contact information
Contact Information
Customer Support
For any questions, concerns, or feedback, please feel free to reach out to us at our dedicated support email: support@gatsbya.shop. Our team is committed to providing you with exceptional service and support.
Support Hours
Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. We strive to respond to all inquiries within 1–2 business days. Please note that our support hours are in Eastern Standard Time (EST) to ensure we can efficiently address your concerns during our operating hours.
Order Inquiries
If you have any questions or concerns regarding your order, please include your order number in the subject line of your email to support@gatsbya.shop. This will help us to quickly locate your order and provide you with a more efficient and personalized response.
Store Information
Gatsbya is your premier online destination for fashion and style. For any general inquiries or to get in touch with us, you can email support@gatsbya.shop. Our store name is Gatsbya, and we are dedicated to providing you with the best online shopping experience. This page was last updated on June 15, 2026.